Game guide, tutorials & frequently asked questions
Welcome to the CoinRepublik game guide. Browse the Topics for detailed walkthroughs of game mechanics, economy, and politics, or jump into the FAQ for quick answers to the questions players ask most.
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CoinRepublik is a browser-based economic and geopolitical strategy game. You build a town, produce goods, trade on the market, take part in politics, and earn gold that is backed by real cryptocurrency.
CoinRepublik is free to play. You can create an account and build your economy without spending anything. Optional premium membership and gold purchases are available but never required.
Click Sign Up, choose a username, enter your email and a password, and confirm your email address. Once confirmed, your starting town is created automatically.
Yes. Your town and starter items are only created after you confirm your email, so check your inbox (and spam folder) right after signing up.
New players receive a small starter kit of items to help you take your first actions, along with your own town on the world map.
Visit your town, check your energy and storage, take a job or start producing, and read the Topics guide. The first tutorial walks you through earning your first gold.
The most common ways to start are working a job for a salary, mining gold with a license, or producing goods and selling them on the market.
Yes. Open the Learn page and choose the Topics tab, then open the Tutorials group for a step-by-step walkthrough.
Yes. The new interface is responsive and works in any modern mobile or desktop browser.
The interface supports many languages. If none is selected, it defaults to English. You can change your language from the menu at any time.
Open your profile settings and use the change-password option. You will need your current password to set a new one.
Usernames are tied to your account and your in-game history, so they are generally permanent. Contact support if you have a specific need.
Go to the Avatar page from the Home menu and upload an image. It will then appear next to your name across the game.
Your public profile shows your name, country, town, and key statistics. Other players can view it by clicking your name anywhere in the game.
Click any username or avatar in the game, or use the search magnifier in the top bar to look someone up by name.
Your country is determined by where your town is located on the world map. Your country affects taxes, bonuses, politics, and local market prices.
You can travel between countries from the travel option. Moving changes which local market, taxes, and political community you belong to.
Open a support ticket if you wish to close your account. Be aware that account closure is permanent and your assets cannot be recovered afterwards.
Energy powers most of your actions, especially working jobs and producing goods. When you run out, you must wait or restore it before acting again.
Energy is capped at 1000. You cannot store more than that, so it is best to spend energy rather than let it sit at the cap.
Energy regenerates slowly over time on its own, recovering one point per hour. For faster recovery, consume energy products such as food and drinks.
Eat or drink energy products from your inventory. Each product restores a set amount of energy immediately, letting you keep working.
Working consumes energy for every hour you work. As a rule of thumb, one hour of work costs five energy, so 1000 energy supports roughly 200 hours of work.
You either do not have enough energy, or you are already busy with an active process. Restore energy or wait for your current task to finish.
Energy products sit in your inventory until you use them. Keep a reserve so you can top up your energy whenever you want to work or produce.
Buy food and drinks on the market under the energy products section, or produce them yourself if you build the right facilities.
Yes. The slow hourly recovery continues whether or not you are logged in, so you will usually return with more energy than you left.
Because energy is capped at 1000 and regenerates over time, letting it sit at the cap wastes regeneration. Spend it on productive actions when you can.
Your town is your home base on the world map. It holds your buildings, storage, workers, and production, and sits inside a country.
Land, divided into patches, is where you place buildings and workplaces. More land lets you build and produce more.
You acquire additional land patches for your town as you grow. Each patch can host construction or production once it is available.
A patch is a single plot of land in your town. Workplaces and buildings are tied to specific patches.
Players normally manage a single home town, though you may interact with and hold interests in other towns through the market and politics.
Open the Town page from the Home menu, or click your town on the map to see its land, buildings, and current activity.
Population represents the workers available in your town. Workers staff your production and contribute to your town economy.
Yes. Location sets your country, which determines your taxes, available bonuses, local market, and which political community you join.
Roads connect parts of your town and the wider map. They support movement and the flow of activity between connected locations.
Roads improve connectivity and can unlock or strengthen interactions between towns and regions, supporting trade and expansion.
Influence reflects how much weight your town or player carries in its surroundings. Greater influence can extend your reach and standing.
Influence grows as you develop your town, build, and participate actively in the economy and politics around you.
A stronger presence generally helps your standing in your community, which can matter when you take part in votes and country affairs.
Neglecting your town or losing assets can reduce your standing over time, so it pays to stay active and keep developing.
Like other construction, roads require materials and effort to build. Plan your resources before starting larger road projects.
You can play without focusing on roads, but they become more useful as you expand and connect with the wider map.
Storage is the capacity your town has to hold raw materials and finished products. Production you cannot store may be wasted.
Build or upgrade storage facilities in your town. More storage lets you stockpile materials and goods for later use or sale.
If you have no room, you may be unable to receive or produce more of that item. Sell, use, or expand storage to make space.
Workers are the population that staff your production. Jobs and facilities rely on workers to operate.
Your town population provides workers, and you can also hire labor through the people market when you need more hands.
Hired labor is paid through wages and the jobs you offer. Running a productive town means balancing wages against the value you produce.
Free, tradeable workers can be offered on the people market, where other players may buy the labor they need.
The people market is where labor is bought and sold. It lets towns with spare workers supply towns that need more.
Open the build menu in your town, choose what to build, and start the project on an available land patch. Construction then runs as a process.
Construction requires materials. You need the right raw materials and products on hand before a project can begin.
Construction is paid in materials rather than a direct cash fee, so gather the required inputs before you start.
Projects run over time as a process. Larger buildings take longer, and the work proceeds until the project completes.
Some processes can be stopped, but materials already committed may not be fully recoverable, so plan before you start.
You can build production facilities, storage, and other structures that strengthen your town economy. The build menu lists what is available.
Upgrades improve an existing building, increasing its output or capacity. Like new construction, upgrades consume materials.
Renovation restores or refreshes a building so it keeps functioning well. It is one of the maintenance processes available in your town.
Demolition removes a building from a patch, freeing the land for something else. Use it when you want to repurpose space.
Construction and related processes use your town labor, so available workers help your projects run.
You run production processes in your facilities to turn inputs into goods. Production uses workers and energy and yields products over time.
Many items and activities are organized into tiers. Higher tiers represent more advanced goods and generally require more to produce but are worth more.
You can produce raw materials, intermediate goods, finished products, and energy products, depending on the facilities you have built.
List your goods on the market. Buyers purchase from the order book, and the proceeds are credited to your balance.
Each product has defined inputs it consumes when produced. The game tracks these requirements so you know what a process needs.
Common reasons are missing input materials, no available workers, not enough energy, or full storage for the output.
Profit is the sale price minus the cost of inputs, energy, wages, and taxes. Watch market prices and your input costs to stay profitable.
Specializing in a few products you can make efficiently is often easier to manage than spreading across many production lines.
Prices move with supply and demand on the market. When many players produce the same good, prices fall; scarcity pushes them up.
Watch market order books, recent trade prices, and the goods other players are producing to spot shortages and opportunities.
The game fund is a central pool that supports game shares and pays their daily dividends. You can review its status on the Game fund page.
Yes. Selling can be subject to a sale tax set by your country, which is deducted from your proceeds when a trade completes.
Raw materials are the basic inputs that feed production. They are the starting point for making intermediate and finished goods.
Produce them in the right facilities or buy them on the raw materials market from other players.
Open Inventory and choose Raw Materials to see the quantities your town currently holds.
Yes. Like all goods, raw materials occupy storage, so keep enough capacity for the inputs you stockpile.
Yes. You can list raw materials on the market for other producers who need them as inputs.
Focus on the inputs your own production needs, or on materials that sell well in your local market.
Materials fit into the broader tier structure, with more advanced inputs feeding more advanced products.
Yes. Their prices move with supply and demand just like any other tradeable good.
Products are finished goods made from raw materials and other inputs. They can be sold, used, or consumed depending on their type.
Open Inventory and choose Products to view what your town holds and the quantities available.
Some products, such as energy items, can be consumed directly from your inventory to gain their effect.
It applies the product effect, most commonly restoring energy. The item is then removed from your inventory.
Some items may have an expiry. Check your inventory and use perishable goods before they are lost.
List them on the market. Other players buy from the order book and you receive the proceeds, minus any sale tax.
Energy products are broadly useful because every active player needs energy. Beyond that, value depends on your strategy and market demand.
Yes. Finished products occupy storage until you sell or consume them.
Raw materials are inputs; products are the outputs you make from them. Products generally sit higher in the tier structure.
The normal way to transfer goods is through the market. Trading via the order book ensures a fair, recorded exchange.
Energy products are food and drinks you consume to restore energy instantly, letting you keep working and producing.
Each energy product restores a set amount of energy. Higher-tier items typically restore more per unit.
Buy food and drinks on the market under energy products, or produce them yourself with the right facilities.
Yes. With the appropriate production line you can make food and drinks for your own use or to sell.
You can consume energy products until your energy reaches the cap of 1000. Beyond that, the extra would be wasted.
Keeping a reserve is smart so you can top up energy whenever you want to work, rather than waiting for slow regeneration.
Both are energy products. They may differ in how much energy they restore and what inputs they require to produce.
Because every active player spends energy, food and drinks tend to have steady demand on the market.
Inventory shows everything your town holds: balances, raw materials, products, and shares. Use it to track what you own.
Balances are your money holdings. You can hold gold and one or more national currencies at the same time.
You can hold gold and national currencies. Your main currency is tied to your country, and you can hold others from trading.
Gold is the premium, crypto-backed asset of the game. National currencies are local money used for most everyday trade.
Use the exchange to swap between currencies, or trade goods priced in different currencies on the market.
Open Inventory and choose Shares to see the game shares you own and the dividends they generate.
Trading in another country or on the global market can leave you holding that currency. You can exchange it back when you like.
Your detailed holdings are yours to manage. Other players see your public profile, not your full inventory.
Gold is the premium asset of CoinRepublik. It is backed by real cryptocurrency, can be earned in-game, and can be withdrawn.
You can mine gold with a license, earn dividends from game shares, sell goods for gold, or deposit crypto which is credited as gold.
Yes. You can deposit supported cryptocurrencies, which are credited to your account as gold, or buy gold packages where offered.
Yes. You can withdraw gold back to cryptocurrency from the withdraw page, subject to limits and verification.
Gold is used for premium features, certain purchases, trading, and as a store of value because it is crypto-backed.
No. Gold is the premium, crypto-backed asset, while national currencies are local money. Gold generally holds value better.
Gold has a reference price used across the game. Mining rewards are governed by a price floor so payouts stay controlled.
Your gold balance appears in your inventory balances and across the pages where gold is used.
You hold a mining license and run mining to earn gold over time. Higher license tiers mine more but cost more to operate.
There are several mining license tiers. Each higher tier increases both the cost and the gold output compared to the tier below it.
Pick a tier that matches your budget. Higher tiers yield more gold but require more investment, so scale up as you grow.
Output depends on your tier and the current rules. A global price floor keeps mining rewards controlled rather than unlimited.
A floor ties mining payouts to the gold price so rewards stay balanced as conditions change, protecting the in-game economy.
Mining is driven by your license and the mining process rather than being a simple free action, so review the requirements before you start.
Open the Gold menu and choose Mining to view requirements, your stats, and to begin mining with your license.
Yes. The mining page shows your recent mining activity so you can track what you have earned.
Mining earns gold gradually from in-game activity, while deposits give you gold immediately. Many players do both depending on their goals.
Mining is available to players with a license. Premium membership offers other perks but mining itself is part of the core game.
Mining rewards are governed by the floor and game rules, so payouts are steady and controlled rather than infinite windfalls.
Mining accrues over time through the regular game processes, and you can review your results on the mining page.
Open the Gold deposit page, choose a supported coin, and send the exact amount shown to the address provided. Your deposit is then credited as gold.
A wide range of cryptocurrencies is supported. The deposit page lists every coin currently enabled for deposits.
Each deposit uses a unique amount so the system can match your incoming payment to your account. Always send the exact amount shown.
The precise amount is how your payment is recognized and credited to you. Sending a different amount can delay or complicate crediting.
Your deposit is credited as gold after the first network confirmation of your transaction, so it usually arrives shortly after sending.
It depends on the coin and network speed. Once the first confirmation is seen, your gold is credited automatically.
Each coin can have its own practical minimum based on fees and rates. The deposit page shows the details for your chosen coin.
Deposits are converted to gold using the current rate for that coin, which the deposit page reflects when you start.
Yes, as long as you send the supported coin and the exact amount to the correct address. Always double-check the address before sending.
Send only the coin shown for that address. If a mistake happens, open a support ticket with the transaction details.
Confirm the transaction reached the network and that you sent the exact amount. If it still has not credited, contact support with the transaction ID.
Deposits go directly to addresses generated for you, and crediting is tied to network confirmation. Always verify the address shown on the page.
Open the Gold withdraw page, choose a method, enter the amount and your receiving address, and confirm with your password.
You withdraw gold as cryptocurrency to an address you control. The withdraw page lists the available methods.
Withdrawals are subject to limits to protect accounts and the economy. The page shows the limits that apply to you.
Requiring your password on withdrawal is a security measure that helps prevent unauthorized transfers from your account.
Withdrawals are processed and then sent on-chain. Network conditions affect how quickly the funds arrive in your wallet.
Network fees apply to send crypto. Any applicable fees are reflected when you set up the withdrawal.
Once a withdrawal is processed and broadcast on-chain it cannot be reversed, so always check the amount and address first.
Withdrawals may be reviewed for security. If yours is taking unusually long, contact support with the details.
A reseller is a player who buys and sells gold with others using their own payment methods, acting as a peer exchange point.
Browse reseller offers, choose one, and open a trade. Follow the agreed steps to pay or get paid, then confirm the gold release.
Trades use a structured process with confirmations and ratings. Resellers must maintain a minimum balance to keep offers visible.
Apply to become a reseller, set up your payment methods and rates, and maintain the required gold balance to keep your offers active.
Resellers set the price at which they buy gold and the price at which they sell it. You pick the offer that suits you.
Ratings reflect feedback from completed trades, helping you judge a reseller before trading.
Offers are hidden when a reseller drops below the required minimum balance, so you only see offers that can actually be filled.
Use the dispute and rating tools, and contact support if needed. Keep records of payments made during the trade.
A game share is an asset linked to the game fund. Every share you own pays a daily dividend in gold.
Each share pays 0.0001 gold every day. For example, 1000 shares pay 0.1 gold per day.
Shares are issued by the admins from time to time and sold to players at prices that depend on supply and demand.
Yes. You can buy and sell shares with other players on the market at any price you agree on.
You earn the daily dividend, and you can also gain if you sell shares for more than you paid. The purchase price drives your return.
Since each share returns a fixed amount per day, a lower purchase price means you recover your investment faster and earn more over time.
Dividends are paid daily into your balance for the shares you hold, funded by the game fund.
There is no fixed cap, but new shares are only issued while the fund can sustain dividends, which keeps shares backed.
Your shares appear in your inventory under Shares, and you can trade them on the game shares market.
Shares give steady daily income in gold. Whether they suit you depends on the price you pay and your goals, like any investment.
Premium is an optional paid membership that adds perks and conveniences on top of the free game. It is never required to play.
Premium offers membership perks and optional add-ons. The premium page lists exactly what each level currently provides.
Open the Premium page from the Home menu, choose a membership level, and pay with gold to activate it.
Premium is active for a period after purchase. When it lapses, your account simply returns to the standard free experience.
Yes. The full economy, politics, mining, and trading are available to free players. Premium adds convenience, not a requirement.
Add-ons are optional extras you can activate for specific benefits, separate from the base membership.
Premium focuses on convenience and perks. Skill, strategy, and activity remain the main drivers of success.
Premium is purchased with gold, which you can mine, earn, or obtain by depositing crypto.
Your political weight comes mainly from your standing in the game. Check the politics rules for how vote power is determined.
No. Your town, assets, and gold remain yours. Only the premium perks pause until you renew.
Each country has citizens who propose and vote on laws that change taxes, bonuses, and other rules. Active players shape their country together.
A law is a proposal to change a country setting, such as a tax rate or a bonus. Citizens vote, and passing laws take effect.
If you meet the eligibility requirements, open the Laws page and submit a proposal with the change you want to make.
Proposing has eligibility rules tied to your standing in the country. The Laws page tells you whether you currently qualify.
Open a proposal in the voting stage and cast your vote for or against it before voting closes.
Vote power is how much weight your vote carries. It is based on your standing, so more established citizens influence outcomes more.
A proposal passes or fails based on the votes it receives during its voting window. Passing laws then apply to the country.
Yes. The Laws page lets you review proposals that were approved or rejected, in addition to those currently in voting.
Laws commonly adjust taxes and bonuses, steering the country economy. The exact options appear when you propose a change.
Countries are shaped by their citizens through proposals and votes, with some roles and private ownership influencing how things run.
You may not yet meet the eligibility requirements, or there may be limits on active proposals. The Laws page shows your current status.
A law sets a country value until a later law changes it. Citizens can always propose new laws to adjust the rules again.
Countries can levy taxes such as a sale tax on trades. Tax types and rates are set by the country through laws.
Sale tax is a percentage taken from a sale when goods are sold, contributing to the country budget.
Tax rates are set by citizens through the political process, by proposing and passing laws.
Taxes flow into the country budget, which funds bonuses and other country spending.
Open the Taxes page under Politics to see the tax types and rates that apply in your country.
Yes. Citizens can propose and pass laws to raise or lower taxes, so rates can shift over time.
Sale tax applies where the country defines it. Check the Taxes page for which activities are taxed and at what rate.
Different countries have different rates, so where you trade can affect the tax you pay. This is part of market strategy.
Bonuses are payments a country offers its citizens, funded from the country budget, to reward or encourage activity.
Open the Bonuses page and collect any bonus you are eligible for. Each bonus has its own conditions and timing.
Bonuses are configured at the country level and can be adjusted through laws, so citizens influence them politically.
Each bonus has its own schedule and limits. The Bonuses page shows what you can claim and when.
Bonuses are paid out of the country budget, which is filled by taxes and other country income.
If a country budget is low, bonuses may be limited until the treasury recovers. Healthy budgets sustain richer bonuses.
The budget is a country treasury that collects taxes and pays for bonuses and other spending decided by the citizens.
Open the Budget page under Politics to see income, spending, and the treasury balance over time.
Taxes on activity such as sales are the main source of budget income, along with other country revenue.
The budget funds citizen bonuses and other country expenses set through the political process.
Yes. The Budget page lists income and spending so citizens can follow how country money is used.
A strong treasury sustains bonuses and stability, which can make a country more attractive to live and trade in.
A private country is one owned and controlled by a player or group, with more direct control over its rules than a public country.
Ownership and control are concentrated rather than fully decided by open citizen voting, which changes how decisions are made.
Country ownership is possible within the game systems. It is an advanced goal that involves significant investment and responsibility.
Players may join for its specific tax and bonus setup, its community, or the direction its owner sets.
Control over settings leans toward the owner, so taxes and policies reflect the owner direction more than open votes.
Yes. You can travel and relocate to another country if you prefer a different set of rules or community.
Wars are conflicts between countries involving an attacker and a defender, often over a target. Outcomes are decided by participation and battles.
A war has an attacker and a defender, and frequently a target that is being contested between them.
Join the side you support and contribute through the war and battle systems available during the conflict.
The target is what the war is being fought over, such as control or influence that shifts depending on the result.
A war concludes with the attacker winning, the defender winning, or otherwise ending, after which it moves to the war history.
Open the Wars page under Politics to see ongoing wars and to review finished ones in the history.
War can shift influence and control between countries. Rewards depend on the conflict and your contribution to it.
Conflict happens at the country and target level. Staying informed about your country politics helps you prepare.
You can focus on economy and trade if you prefer, but wars are part of the wider political landscape around you.
Bounties are tasks offered for rewards, sometimes tied to outside actions, that players can complete for a payout.
Available bounties appear in the relevant army or town pages, listing what to do and the reward offered.
Wars arise from the political and military systems between countries. Following your country leadership keeps you informed.
Open the Workplaces page to see available jobs, choose how many hours to work, and start. You earn salary and spend energy.
Each job pays a salary per hour in a given currency. Your total pay is the hourly salary times the hours you work.
The hours you can work are limited by your energy and by how long the job remains open. The page shows your maximum.
Working spends energy for each hour, around five energy per hour, so your energy sets how long you can work in one go.
Your maximum hours are capped by your current energy and the time remaining on the job, whichever is lower.
You are paid in the currency the employer set for that job, which may differ from your own main currency.
Yes. By running workplaces in your town you can offer jobs, set salaries, and hire other players to work for you.
As an employer you set the hourly salary and budget for your workplace, which determines what workers earn.
Available jobs depend on what employers are offering in your currency. Check back as new workplaces open and budgets refill.
Yes. Working is a reliable early income source that needs only energy, making it ideal before you build production.
The affiliate program rewards you for inviting new players. When people you refer play, you can earn from their activity.
Share your personal referral link from the Affiliates page. Anyone who signs up through it becomes your referral.
You earn affiliate rewards based on your referrals activity. The Affiliates page shows your stats and earnings.
The Affiliates page lists the players you have referred and lets you track your referral performance.
Yes. You can send a broadcast message to your referrals, for example a welcome message to help them get started.
It is a message new referrals receive from you, a good place to share tips and encourage them to keep playing.
You can refer as many players as you like. More active referrals mean more potential affiliate rewards.
Share your link where interested players gather and help newcomers, since active referrals are the ones that earn you rewards.
Broadcast messages may be reviewed before going out to protect players from spam, so allow a little time for them to send.
Affiliate rewards are credited to your balance. Check the Affiliates page for the details of how your earnings are paid.
The market is an order book where players post sell orders and buyers purchase from them. It sets prices through supply and demand.
Choose the product, set your price and quantity, and post a sell order. Buyers can then purchase from your order.
Pick a product and buy from the available sell orders, starting with the best price, until you have the quantity you need.
The order book lists the current offers for a product, showing the best available prices first so you can trade efficiently.
You can trade raw materials, products, energy products, workers, and game shares, each in its own market section.
Local markets are tied to a country, while global trade reaches across countries. Prices and taxes can differ between them.
Orders fill when a buyer or seller matches your price. If your price is far from the market, it may sit until conditions change.
Selling can incur a sale tax set by the country. Factor this into your pricing so your net proceeds meet your target.
Compare against current order book prices and recent trades, then price competitively while covering your costs and taxes.
You can manage your own open orders from the market. Removing an order returns the listed goods to your inventory.
The exchange lets you convert between national currencies, so you can move money to wherever you want to trade.
Rates reflect the relative value of currencies and can move over time. The exchange shows the current rate when you convert.
Trading across countries can leave you holding other currencies, and exchange rate moves can sometimes work in your favor.
Gold is the premium crypto-backed asset. You generally trade gold separately, while the exchange focuses on national currencies.
Currency values fluctuate, so conversions carry the usual risk that a rate moves after you trade. Convert with a plan in mind.
Open the Exchange page from the Home menu to convert between the currencies you hold.
Yes. Gold is connected to real cryptocurrency through deposits and withdrawals, which is what gives it real-world value.
Many popular cryptocurrencies are supported for deposits. The deposit page always lists the coins currently enabled.
No. Cryptocurrency transactions are final once confirmed on the network, so always double-check addresses and amounts.
Deposit addresses are provided to you on the deposit page for the coin you choose. Only send the matching coin to that address.
Sending crypto incurs the network fee for that coin. Plan for fees on both deposits and withdrawals.
You need a wallet to deposit from and to receive withdrawals. Any standard wallet for the supported coin will work.
Treat gold like any online balance: secure your account, use a strong password, and withdraw to wallets you control.
If a stablecoin is listed on the deposit page, you can use it. Always send the exact amount shown so it is credited correctly.
Open the Support page from the Home menu and create a ticket describing your issue. Our support team will reply to your ticket.
You can have one open ticket at a time. This keeps conversations focused so each issue gets proper attention.
Tickets are answered in turn by the support team. You will be notified when there is a reply to read.
Replies follow a back-and-forth order: after you write, please wait for a response before adding another reply to the same ticket.
You can close your own ticket once your issue is resolved. Closing it also lets you open a new ticket if you need one later.
Yes. You can attach images to a ticket, which is very helpful for explaining a problem clearly.
Escalated tickets are handled with extra care by the team. Watch for the resolution and any follow-up instructions.
The Support page lists your ticket history so you can review previous conversations and their outcomes.
Use a strong, unique password, never share your login, and be cautious of anyone asking for your credentials or gold.
No. Never share your password with anyone. Legitimate support will never ask you to reveal your password.
Change your password immediately and open a support ticket. Acting quickly helps protect your assets.
Withdrawals require your password and may be reviewed, adding a layer of protection against unauthorized transfers.
Yes. Be wary of offers that seem too good to be true, and only trade through the official market and reseller systems.
Crypto transfers are irreversible, so always confirm the address and amount before you send a deposit or set a withdrawal.
Your account details are yours. Other players only see your public profile, not your private settings or balances.
Open a support ticket with the details. Reporting bad behavior helps keep the game fair for everyone.